MedPlus®, the healthcare information technology subsidiary of Quest Diagnostics (NYSE:DGX), announced today that its ChartMaxx® enterprise-wide electronic patient record system has been ranked as the top healthcare Document Management and Imaging (DMI) software product, according to the 2010 Top 20 Best in KLAS Awards: Software & Professional Services report. This is an independent ranking based on customer feedback on top healthcare information technology (HIT) vendors.
ChartMaxx provides physicians and health information management (HIM), patient financial services (PFS) and other administrative personnel with immediate, concurrent access to records captured from scanned documents, interfaced documents, and discrete data. These records help to form the foundation for seamless data exchange which is critical to the industry goal of interoperability.
KLAS, an independent research firm, bases its rankings on interviews with healthcare executives, professionals and clinicians at more than 4,500 hospitals and 2,500 clinics. DMI software vendors provide products that can scan, create, archive, workflow and validate electronically stored documents and images.
In the report, ChartMaxx secured the highest overall score and product quality rating. In addition, 97 percent of customers said they would buy ChartMaxx again.
“Since 1998, the objective of the Top 20 Best in KLAS Awards report has been to help healthcare providers make informed decisions,” said KLAS President Adam Gale. The Best in KLAS distinction represents a commitment to meeting customer expectations and we congratulate the vendors making strides in every phase of customer relations—from the sales presentation to implementation to ongoing service and support.”
“It is a tremendous honor to be recognized as ‘Best in KLAS’ for the seventh time because it affirms our commitment to providing solutions that exceed our customers’ expectations,” said Richard Mahoney, MedPlus president and vice president of Healthcare Information Solutions for Quest Diagnostics. “The Best in KLAS distinction once again demonstrates how ChartMaxx provides hospital physicians and administrative staff with an intuitive, easy-to-use patient record solution that improves patient care and hospital operations.”
Today, MedPlus has more than 140 ChartMaxx implementations in hospitals and integrated delivery systems throughout North America. ChartMaxx currently has 415,000 clinical and administrative users managing a cumulative total of more than 1.6 billion clinical and administrative documents.
In addition to the 2010 report, ChartMaxx received Best in KLAS in the Top 20 Best in KLAS Awards reports for 2009, 2008, 2006, 2005, 2004 and 2002. Some of the nation’s most prominent hospitals signed with MedPlus this year, including Intermountain Healthcare (Salt Lake City, UT), East Liverpool City Hospital (East Liverpool, OH), The Valley Hospital (Ridgewood, NJ) and St. Joseph Hospital (Orange, CA).
About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’ mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors and vendors. Working together with executives from more than 4,500 hospitals and over 2,500 clinics, KLAS delivers timely reports, trends and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures the performance of software, professional services, medical equipment and infrastructure vendors. For more information, go to www.KLASresearch.com, email KLASinfo@KLASresearch.com or call 1-800-920-4109 to speak with a KLAS representative.
About MedPlus
MedPlus, based in Cincinnati, Ohio, is the healthcare information technology subsidiary of Quest Diagnostics. MedPlus is a leading developer and integrator of clinical connectivity and healthcare information exchange solutions designed to foster better patient care and improve business performance for health care institutions, physicians and patients. The company's Care360 EHR™ is a web-based solution that provides physicians with online laboratory test ordering, ePrescribing, clinical messaging and clinical documentation. Care360 is installed in 70,000 locations representing the offices of more than 160,000 enrolled physicians. In addition, the MedPlus Data Exchange and ChartMaxx® solutions efficiently and securely collect, store, manage and integrate clinical information within an organization, enterprise, practice or community. The Data Exchange enables clinicians to access patient data in a centralized view aggregated from multiple care sites. ChartMaxx, the company's award-winning DMI and electronic patient record system, has been implemented in more than 140 hospitals and integrated health care delivery networks and has more than 415,000 users. For more information, visit www.MedPlus.com.
About Quest Diagnostics
Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers, and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics is a pioneer in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care. Additional company information is available at www.QuestDiagnostics.com.
MedPlus Media Contact:
Sonya Lemmerbrock: 513.204.2780
Quest Diagnostics Contacts:
Glen Brandow (Media): 973-520-2800
Kathleen Valentine (Investors): 973-520-2900