Media Coverage

“There is room for error, particularly with at-home testing,” Dr. Jeffrey Dlott, senior medical director of diagnostics services at Quest Diagnostics, told Healthline. “Drawing one’s own blood can be daunting and anxiety-ridden for many. And if it’s not done right, results can be inconclusive and require the collection process to be repeated. For many, a blood draw by a trained phlebotomist may be preferred over pricking one’s own finger at home.”

Quest Diagnostics is broadening access to its multiplex test to detect flu and COVID-19, letting patients self-collect samples for the test at its 1,600 testing centers across the U.S. Previously, patients had to make an appointment at a testing site, where they were swabbed by a clinician.

Jim Davis, who helped lead the Quest Diagnostics response to the COVID-19 pandemic, officially assumed the role of CEO and president Tuesday morning, succeeding the retiring Steve Rusckowski. Davis also was elected to the company’s board of directors. Davis, who came to Quest in 2013 as senior vice president of diagnostics solutions, has served as executive vice president for general diagnostics since 2017.

Employers are in the business of supporting employee health. According to the Society for Human Resource Management’s 2022 Employer Benefits Survey, nearly half of employers consider wellness benefits a significantly important offering. But striking the balance between helping employees without overreaching into employee privacy can be tricky. HR Dive spoke with Steven Goldberg, MD, MBA, vice president and chief health officer, employee and population health, at Quest Diagnostics about how the company has managed efforts directed at employee health — while also respecting worker privacy.

Leading brands are well-oiled marketing machines. You can’t become a household name without it. But a select subset of brands are taking that expertise and the size of their platforms, and using them to bring awareness to important issues or raise money for critical causes.

QUEST FOR HEALTH EQUITY: As a brand most Americans only think about when they’re getting their blood drawn or urine tested, Quest Diagnostics moved to play a larger role in addressing health disparities in underserved communities when it established Quest for Health Equity at the end of 2020. Since then, the organization has partnered with religious leaders, health experts, and community organizations nationwide to push COVID-19 education, testing, and vaccination through Black religious organizations. Quest for Health Equity also worked to help Puerto Ricans with Long COVID, establishing the island’s first clinic focused specifically on Long COVID, helping more than 2,400 patients since opening in 2021.